Terms & Conditions


The offer and sale of footwear on the website are governed by the following General Conditions of Sale.
The goods are produced , sold and marked by trademarks owned by Mode s.r.l. with registered office in Sant'Elpidio a Mare (FM), via Fratte 1250 , 63811 , registered in the Companies Register of Fermo 185924 , P.IVA 01941100446 , Share Capital 50.000,00 i.v.
Mode s.r.l. is the owner of the website
The information on the site may be subject to change without notice.


The Sale and Purchase Agreements are intended to be concluded between the Parties at the time the payment is made by the Customer.

At the time of payment, the Customer is required to have read all the instructions regarding the purchase methods and to accept these General Conditions , if the customer does not agree with one or more terms contained in these , is asked to refrain from making purchases on .
Mode s.r.l. undertakes to send the customer by e-mail the order confirmation relating to the purchase made by the customer.
Mode s.r.l. reserves the unquestionable right to accept the purchase proposal of the customer.
To proceed with the purchase of one or more products on the Site , the customer "consumer" will not have to register but proceed as "guest" at the check-out.
To conclude their purchase contract with Mode s.r.l. the customer must send Mode their order following the procedure referred to on the Website.
The telematic dispatch of the order gives rise to the obligation on the customer to pay the price indicated therein.
For each Product published in the On-Line Shop , Mode s.r.l. indicates if the same is :

- Available in own warehouses

- Not available

Mode s.r.l. undertakes to constantly check the On-Line Shop , in order to avoid errors or inaccuracies.
However , it is possible that this may contain or may contain in time , errors , inaccuracies and/or omissions.
Mode s.r.l. therefore reserves the right to correct errors, inaccuracies and/or omissions even after an Order has been sent.

The price of the products is expressed in € (EURO) . The price is the one published on the website at the time of payment processing.

The price is inclusive of VAT ( 22% ) if the products are shipped by Mode s.r.l. and delivered within the European Union to private individuals.

The price is free of VAT if the products are shipped by Mode s.r.l. and delivered within the European Union to legal entities.

If the products are shipped by Mode s.r.l. and delivered outside the European Union, the price is VAT excluded.
The initial price of the product on the online catalog is not inclusive of shipping costs.

The final price of the product to be paid at the time of purchase will be calculated taking into account the total amount of shipping costs that may vary depending on the type of delivery, the quantity of products to be delivered , of their volume , weight and destination.

The contribution requested by Mode s.r.l. for the shipping costs is indicated , separately from the price and will be requested from the customer together with the payment of the price according to the chosen payment methods.

Any taxes , taxes , duties and other charges provided for by the laws of the State , where the products are shipped and delivered , will be entirely charged to the customer and paid by the latter at the time of delivery , directly to the competent tax or customs authorities , or the courier in charge of the delivery.


In order to proceed with the purchase , the customer will not have to register.

The customer can buy the products by selecting them in the section of the shop On Line dedicated to the type of product sought and inserting them in the "Cart".

Completed the choice of products , the customer must proceed to check-out as a guest as registration is only available for "Wholesale" customers, enter all the data necessary for shipping and delivery of the products chosen ;choose the payment methods and then proceed to the purchase.


The customer can make the payment of the price and the contribution for the shipping costs by credit card , Paypal or bank transfer.

The flow of credit card payment processing will be articulated in these steps :

the customer makes payment by credit card, the customer is charged the price and the fee for the shipping costs following the verification of the credit card details and the receipt of the debit authorization by the issuing company of the credit card used.

The payment is made on a secure server in order to guarantee the absolute security of the transaction.

The credit card data are not accessible by Mode s.r.l. or third parties, neither at the time of purchase nor later.

Then there will be the acquisition of the payment by the company Mode s.r.l. which will ship the/ i product/ i.

For payment by bank transfer , instead, the customer must make the transfer to the bank data indicated in the website , indicating the reason for the order number communicated by Mode s.r.l. in the Order Confirmation.

The information received by Mode s.r.l. will be used exclusively to complete the procedures related to the purchase and sale of products and for the refund procedures , in case of exercise of the right of withdrawal by the customer.


All information treated by Mode s.r.l. and qualifying as "personal data" will be treated in full compliance with current legislation, with particular reference to Regulation n.2016/679 ( "GDPR"), Legislative Decree no. 196/2003 , and any other applicable rules.


Shipping options may vary depending on the delivery address, time of purchase and availability of items.

At the time of processing your purchase, will be shown the shipping methods available, the cost and the date of delivery of the order.

The shipping and delivery terms cannot be considered binding and Mode s.r.l. cannot be held in any way responsible for their failure to comply.

The customer who is at the address indicated for the delivery of the products is required to verify at the time of delivery that the products correspond to what is indicated in the transport document of the courier both by number and by type and the packaging/ packaging of the products is intact, not damaged or damp or altered even in the closing materials.

Claims for damaged or stolen shipments must be communicated to the freight forwarder prior to acceptance of the goods by the customer.

ITALY - delivery options : costs

- Standard delivery 12,00€ from 0 to 49,99€

- Free standard delivery : from 50,00 €

- Express delivery ( next day ) € 14,00

EUROPA - delivery options

Home delivery :

- Standard delivery € 12,00 : from 0 to 49,00€

- Free standard delivery : from 50,00 €

UK - delivery options

Home delivery :

- Standard delivery €20,00 : from 0 to 149,99€

- Free standard delivery : from 150,00 €

REST OF THE WORLD - delivery options

Home delivery from 40,00 €.


The customer "consumer" (natural person who acts for purposes unrelated to the business, commercial, craft or professional eventually carried out) can exercise the right of withdrawal within thirty (30 ) days from the date of receipt of the products in compliance with the terms and conditions below.

The customer can make a return request by sending an email to - pledging to return the goods within fourteen ( 14 ) working days from the date of notice of withdrawal and must indicate :

- Name

- Order number

- Reason for return

All costs related to the return of the products are entirely charged to the customer.

The products must be returned intact , undamaged and provided with any tags and any seals that are part of the products ; products that are returned incomplete , damaged , damaged, deteriorated or dirty will not be refunded.

If customers exercise their right of withdrawal in a manner not in accordance with the methods and terms indicated, they are not entitled to a refund of the price.

Mode s.r.l. will refund the price as soon as possible to the same means of payment used by the customer to purchase the returned products.

For legal reasons, Mode s.r.l. cannot make a refund on a credit card other than the one used for the purchase, except if the credit card itself has expired in the meantime : in this case, the customer may send an email to to agree on the most appropriate means of reimbursement.

As an alternative to exercising the right of withdrawal, the customer can opt for a "product change" in the manner and terms specified by Mode s.r.l.

In the event that the product should arrive defective, the customer will notify the situation at and will have the right to restore , without charge, the conformity of the product by repair/ replacement or termination of the contract.


Mode s.r.l. is responsible for any lack of conformity existing at the time of delivery of the products according to the law.

All intellectual property rights related to ( including content) are the exclusive property of Mode s.r.l.
The On-Line website and its contents cannot be reproduced, in whole or in part, transferred by electronic or conventional means, modified , connected and used for any purpose without the prior written consent of Mode s.r.l.


Mode s.r.l. assumes no responsibility for disruptions caused by force majeure such as , for example, accidents , explosions , fires, strikes and/or lockouts , earthquakes, floods and other similar events that prevented , in whole or in part , to execute the contract within the agreed time frame.

Mode s.r.l. will not be liable to any party or third parties for damages, losses and costs incurred as a result of the failure to execute the contract for the above-mentioned causes , the customer is only entitled to the refund of the price paid.

Mode s.r.l. is not responsible for any fraudulent and illicit use that may be made by third parties, credit cards, cheques and other means of payment at the time of payment of the products purchased.

The characteristics of the products are presented on the website within each product sheet.

However, the images and colors of the products offered for sale may not match the real ones due to the Internet browser and the monitor used.


It is strictly forbidden for minors to place an order on the site.

The data entered during the purchase must be exclusively their real personal data and not third-party , or fantasy.

Mode s.r.l. reserves the right to prosecute any violation and abuse, in the interest and for the protection of all consumers.

The customer indemnifies Mode s.r.l. from any liability arising from the issue of incorrect tax documents due to errors related to the data provided by the customer, being himself solely responsible for the correct

The General Conditions and Sale and Purchase Agreements are governed by law and must therefore be interpreted.

Any dispute relating to the application , execution , interpretation and violation of the purchase contracts concluded through the website is subject to Italian law ; these General Conditions are reported, as not expressly provided therein, the rules provided for by the Civil Code , as well as D.Lgs. 205/06 ("Consumer Code").

Any dispute between the parties concerning this contract will be the exclusive competence of the Court of Fermo.

In the case of disputes between the Seller and the customer arising from the General Terms and Conditions of Sale , we inform you that the European Commission provides a platform for alternative non-judicial dispute resolution , accessible on the website


For further information and assistance on the website or on how to purchase in the store or on the Contracts of Sale , Customers can contact Mode s.r.l. through customer service :

- at number : +39 0734 861182
- by e-mail :